Privacy Policy

1. Introduction

Jarohina Technologies Private Limited ("Yuktify", "we", "our", or "us") operates the website yuktify.in and provides various SaaS products and software services (the "Services"). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, contact us for a quote, or use our Services.

By using our website or Services, you agree to the practices described in this policy. If you do not agree, please discontinue use.

2. Information We Collect

a) Information you provide to us

• Contact details — name, email, phone number, company name when you fill the quote form, sign up, or contact us.
• Business information — industry, size, requirements you share when requesting custom quotes.
• Payment details — billing address, GST details, bank/UPI references (processed by secure third-party gateways).
• Communications — emails, WhatsApp messages, support tickets you send us.

b) Information collected automatically

• IP address, browser type, operating system, device identifiers.
• Pages visited, time spent, click patterns (via analytics tools like Google Analytics).
• Cookies & similar tracking technologies (see our Cookie Policy).

c) Information from third parties

We may receive your information from referrers, partners, social media platforms, or publicly available business listings.

3. How We Use Your Information

• To respond to your quote requests and provide customized proposals.
• To deliver, maintain, support, and improve our Services.
• To process payments and send invoices.
• To communicate with you about updates, offers, and important service notices.
• To detect and prevent fraud, abuse, or security threats.
• To comply with legal obligations under Indian law (GST, IT Act, Companies Act, etc.).

4. How We Share Information

We do not sell your personal information. We may share data only in these cases:

• Service providers — payment processors (Razorpay, Stripe), cloud hosting (AWS, GCP), email/SMS providers, analytics — bound by data protection agreements.
• Legal requirements — when required by law, court order, or government authorities.
• Business transfers — in case of merger, acquisition, or sale of assets, with appropriate notice.
• With your consent — when you explicitly authorize sharing (e.g. integrations, partnerships).

5. Data Security

We implement industry-standard security measures including end-to-end encryption (TLS 1.3), encrypted databases, role-based access controls, regular security audits, and Indian data residency. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as needed to provide our Services and fulfill the purposes outlined in this policy. Specifically:

• Active customer data — for the duration of your subscription / service agreement.
• Inquiry / lead data — up to 24 months from last interaction.
• Financial records — minimum 8 years as per Indian Companies Act & GST laws.
• Anonymized analytics data — indefinitely.

7. Your Rights

You have the following rights regarding your personal data:

• Access — request a copy of personal data we hold about you.
• Correction — request correction of inaccurate or incomplete information.
• Deletion — request deletion of your data, subject to legal retention requirements.
• Portability — receive your data in a machine-readable format.
• Opt-out — unsubscribe from marketing communications anytime.
• Withdraw consent — for processing that relies on your consent.

To exercise these rights, contact us at support@yuktify.in. We respond within 30 days.

8. Cookies & Tracking

We use cookies to improve user experience, analyze website usage, and deliver targeted communications. For details, see our Cookie Policy.

9. Children's Privacy

Our Services are not directed at children under 13. We do not knowingly collect personal information from children. If you are a parent / guardian and believe your child has provided us data, please contact us — we will delete it promptly.

Note: Our school-related Services (Institute Management, Bus Tracking, AI Teacher) may process student data, but only through agreements with educational institutions who act as data controllers and have obtained parental consent.

10. International Data Transfers

Your data is primarily stored on servers in India. In limited cases, we use international service providers (e.g. for AI processing, cloud backups). These transfers happen under appropriate safeguards as per Indian data protection law and the DPDP Act, 2023.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our Services constitutes acceptance of the updated policy.

13. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer
Jarohina Technologies Private Limited
Email: support@yuktify.in
Phone: +91 84609 80911
Address: 2nd Fl, Shop-2120, Westfield Mall, near Tanishq Jewellery, Athwalines, Athwa, Surat, Gujarat 395001

14. Contact Us

For privacy-related questions, requests, or concerns:
Email: support@yuktify.in
Phone / WhatsApp: +91 84609 80911
Address: Jarohina Technologies Private Limited, 2nd Fl, Shop-2120, Westfield Mall, near Tanishq Jewellery, Athwalines, Athwa, Surat, Gujarat 395001